A new storage offering in 8 weeks with AI Cloud Drive
A telecom operator in East Africa wanted to satisfy growing demand for cloud storage among its 80 million users. With a boom in content creation and with more people using multiple devices, the company needed a reliable offering that blended enterprise-grade security (especially the protection of personal data) with convenience and capacity.
We used iSoftStone AI Cloud Drive and its native AI capabilities to deliver cloud storage designed specifically for the local market conditions. And we did it in an implementation timeline of just 8 weeks.
Data sovereignty, ecosystem integration & reach concerns
The telecom operator faced three major challenges with its existing cloud storage offering:
- Data sovereignty and compliance: The existing SaaS environment stored data across multiple regions and did not meet local compliance requirements.
- A fragmented digital ecosystem: The operator’s cloud storage offering was not integrated with its mobile-money and digital payments platform, limiting user engagement.
- Limited reach: Existing usage was concentrated around basic functions, making it difficult for the operator to tap into the remaining 30% of potential users in the market.
The company needed help addressing these issues and designing an enterprise solution for the unique connectivity conditions in East Africa. We provided end-to-end support, from discovery through system deployment and testing to ongoing operations.
Local by design, from infrastructure to apps
Leveraging iSoftStone AI Cloud Drive — which combines traditional file storage with native AI capabilities and flexible deployment — we designed, built, and deployed a solution that smoothly integrates with the telecom operator’s digital ecosystem and can be used by customers across all devices and connectivity conditions.
Storage and core data are deployed in the telecom operator’s local data centers, giving the company greater control and meeting data residency and compliance requirements.
With microservices architecture, core modules — including file management, AI-powered photo albums, family storage, automatic backup, security protection, and operations support — can be scaled and customized independently.
Whatever the network conditions, users are sure of a stable upload/download experience thanks to distributed optimization technologies, with intelligent compression and deduplication.
Storage for 80 million satisfied customers
Customers don’t need to download or navigate a separate storage app. Standard APIs and SDKs enable integration with the operator’s payment system, so communications, payments, and storage are in one seamless experience.
Even better, cloud storage is now accessible to all potential customers, no matter their device and with a consistent cross-device experience. The solution supports smartphone apps, web browsing, and feature phones, with the latter accessing cloud storage via SMS and other supported channels.
And whatever the network conditions, users are sure of a stable upload/download experience thanks to distributed optimization technologies, with intelligent compression and deduplication.
Finally, hardware-based encryption, multi-factor authentication, PIN-based security mechanisms, and disaster recovery capabilities protect data and ensure service continuity.
AI Cloud Drive goes global
We’ve successfully implemented iSoftStone AI Cloud Drive solutions for multiple large telecom operators in the Middle East and Africa, setting a new benchmark for cloud storage services in emerging markets.
Wherever you are in the world, and whatever your industry, our team has you covered with a local delivery experience and the right customizations to ensure sustainable business growth.
